Each unit in NCUE provides various services in its area to local residents, local governments, local private enterprises, and local civil and social representatives.

1. Professional counseling services provided by the Community Counseling and Human Development Service Center.

In 2023, NCUE’s Community Counseling and Human Development Service Center organized three lectures and workshops. The topics included:

(1) A workshop on counseling practices under the 2023 legal framework

(2) A seminar and workshop on "Life Continuity: Reflections on Career and Body in Counseling and Innovative Guidance Insights"

(3) "Catching the Wounded Soul: 2023 Trauma Healing Series - Multi-dimensional Psychological Professional Workshop"

These events attracted a total of 259 participants.

For more information, please refer to: https://humanweb.ncue.edu.tw/p/426-1021-11.php?Lang=zh-tw

2. The Housing Service Section of the Office of Student Affairs provides students with off-campus rental services, facilitating interactions between the supply (residents) and demand (students) to improve their quality of life.

(1) In the 2023 academic year, the class tutors visited the off-campus residences rented by students. There were 23cases sent to the accommodation team for recording, and the accommodation team carried out spot checks on building safety in 77 of the cases.

(2) There were 58 landlords cooperating with NCUE for a total of 831 rooms in 59 buildings.

(3) In mid-March of 2024, NCUE sent ‘Notices for Off-Campus Rental Matters’ to the parents of 659 second-year students from 132 classes who had begun renting off-campus residences.

(4) On April 23, 2024, NCUE held a Seminar titled “Legal Knowledge for Courteous Tenancy,” where experts and scholars discussed rental safety. The seminar aimed to raise students’ awareness of off-campus housing safety and improve their understanding of legal compliance, with the goal of preventing rights infringements and potentially hazardous situations. (See Annex 16.2.4A).

(5) In February 2024, the accommodation team inspected and certified 43 rented residences. (See Annex 16.2.4B).

(6) NCUE established a group on the Line communication app that provides instant communication between students and landlords.

(7) NCUE helped settle 6 off-campus rental disputes involving students in the 2023 academic year.

3. The College of Extension Education, NCUE, provides continuous learning courses, and the Language Centre offers Chinese language courses.

The College of Extension Education at our university, in accordance with its training and development policy, collaborates annually with government agencies, corporate organizations, and institutions to organize educational training courses after assessing the training needs of stakeholders. Additionally, it independently plans and implements community education activities. These initiatives enable community members and the general public to participate based on their individual continuing education and learning requirements.

(1) The College offers various language courses enabling community residents to develop their foreign language skills. In 2023, the College offered 31 language classes, including English, Japanese, Korean, French, Vietnamese, German, Spanish, Thai, and Indonesian. teaching a total of 867 class hours; 347 students had completed the courses.

(2) As an MoE-authorized institution for international students to learn Mandarin language, NCUE offers Mandarin courses every year. These courses provide global learners with an opportunity to study Mandarin either in person or online. In 2023, the Mandarin language courses were divided in Spring, Summer, Autumn, and Winter terms, along with online group and individual classes. A total of 182 students completed the courese. For more information about the courses, please visit our official website:
https://lcch.ncue.edu.tw/curriculum_season?lang=zh-TW1

(3) NCUE allowed senior members in the community to continue learning and encouraged those aged above 55 and residing in Changhua County to return to campus for learning. In 2022, there were 24 courses, with a total of 704 students who completed the courses they signed up for. In 2023, the university held two 16-week terms, and offered a total of 27 courses, with 798 students who completed the courses they signed up for. (As shown in Figure 1, Figure2)

Figure 1: Community educational events-Senior Citizens' University Japanese Class

Figure 2: Community educational events- Senior Citizens' University Calligraphy Class

(4) We offer second specialty and professional development courses for teachers to assist in-service educators in enhancing their teaching competencies. In 2023, we conducted a total of 62 courses, providing 2,844 hours of training. A total of 1,651 participants engaged in these professional development opportunities. (As shown in Figure 3, Figure4)

Figure 3: In-service Teacher Training - 2023 Information Technology Second Specialty Credit Course

Figure 4: In-service Teacher Training - 2023 Scouting Second Specialty Credit Course

(5) To support working professionals in continuing their education and enhancing their workplace competencies, the university designs vocational training courses based on the needs of community residents and local industries. In 2022, the university offered a total of 97 courses, providing over 3,137 hours of training and helping 1,932 trainees improve their knowledge and abilities. In 2023, the university offered 102 courses, providing over 2,552 hours of training, benefiting 2,012 participants in enhancing their knowledge and skills. (As shown in Figure 5)

Figure 5: Workplace Enhancement Course - Training Class for Level B Technician Certification in Employment Services

(6) NCUE is located in Changhua County. To support local businesses to nurture talent and ensure they can adapt to modern challenges and operate sustainably, the university has collaborated with the Changhua County Government and private enterprises. Since 2016, the university has held annual training camps for second-generation successors and female leaders in small and medium-sized enterprises (SMEs). These camps are to equip participants with management skills, innovative operation, digital marketing, communication and negotiation. In 2023, we focused on Environmental, Social, and Governance (ESG) corporate sustainability as the main theme, designing a series of courses to assist SMEs in implementing ESG practices. Since its inception, this training initiative has successfully graduated 379 participants. (As shown in Figure 6)

Figure 6: Workplace Enhancement Course - 2023 Women's Academy: Elite Training Program for Female Leaders

(7) NCUE also offers various continuing education courses on business operations, information technology, business management, marketing, and handicrafts enabling community residents to pursue self-growth in their areas of interest. In 2023, NCUE offered 58 courses for a total of 1,700 training hours, and 1,310 people participated. (As shown in Figure7, Figure8)

Figure 7: Continuing Education Course - Elk Horn Fern Potted Plant Basic Cultivation Class

Figure 8: Extension Education Course - Handmade Cement Planter Workshop

4. NCUE Provides Services to Local Small and Medium Enterprises (SMEs) and Promotes Industry-Academia Collaboration:

(1) In 2023 NCUE’s Innovation and Incubation Centre of the Research and Development Department implemented the “Science and Technology Care Project to Support Small and Medium-sized Enterprises” and the “Industry Guidance for Innovation in Industrial Parks Project” to guide local small and medium-sized enterprises in industrial upgrading and help them obtain subsidies from the government. The results of the guidance are as follows:

(a) Science and Technology Care Project to Support Small and Medium-sized Enterprises.

i. Participating enterprises/experts and scholars/students: 11/9/13.

ii. New product/technology development: 2 cases.

iii. Technical and talent training courses: 2 sessions.

iv. Applications for government subsidies:3 applications, with a total subsidy of NTD$2,400,000.

(b) Industry Guidance for Innovation in Industrial Parks Project.

i. Participating enterprises/experts and scholars: 50 companies / 4 experts.

ii. Technical guidance: 5 cases.

iii. Technical and talent training courses: 4 sessions.

iv. Productions based on student projects: 3 cases.

v. Student enterprise internships: 21 Students.

Figure 9: Guidance case – Nuvo Enterprise Co., Ltd.

Figure 10: Guidance case –JOU YOUNG Industrial CO., LTD.

(2) Faculty members from various colleges of NCUE apply their expertise to assist local enterprises in various research and development applications. These include special research projects, material exchange, testing and inspection, technical services, consultancy, patent applications, technology transfer, innovation incubation, and talent development.

In 2022, the university completed 65 industry-academia collaboration projects with businesses and legal entities, totaling NTD$23,003,746. In 2023, the total project value rose significantly to NTD$48,218,584 with 97 collaborative projects. This substantial increase demonstrates the university's continued dedication to fostering industry partnerships and driving innovation.

For more details on the results: https://rndweb.ncue.edu.tw/p/426-1005-23.php

(3) We provide financial support to students for conducting thematic explorations through special projects. This initiative aims to closely integrate Industry dynamics into the teaching and learning process, effectively bridging the gap between theory and practice. Through interdisciplinary and inter-college collaboration, we foster strong team-based relationships. The program is divided into five categories: Industry-Academia Collaboration, Interdisciplinary Integration, Competitions, Themed Special Projects and Undergraduate Research Projects. In the 2023 academic year, we supported 73 project teams across 15 departments, involving 220 students, with a total of NTD$442,200 in financial support. Please refer to: https://sites.google.com/gm.ncue.edu.tw/mentorship