Support for underrepresented groups
NCUE has provided guidance, consultation, or peer support programmes to support students, faculty, and staff from disadvantaged groups, as described below.
1. Assistance programs offered to faculty members and staff: 
Provide psychological counseling and physical health services.

1.1 NCUE conducts annual psychological counseling service activities which are a part of the assistance programs to protect the mental health of faculty members and staff. A feedback form is designed to collect the opinions of the applicants, which serves as a basis to decide how to improve and whether to conduct the activities again.
1.2 NCUE allocated a special fund of 150,000 NTD for the psychological counseling services provided in 2021, which served 114 person-times, helping a total of 18 employees.

• Appendix 10.6.6A - Service programs to protect the mental health of faculty members and staff, National Changhua University of Education

(Website: https://personnel.ncue.edu.tw/files/11-1006-2513.php?Lang=zh-tw)

2. Services to support economically-disadvantaged students:
To help students study without worry, a plan to “replace part-time work with studying” was designed to guide economically-disadvantaged students so that they can strike a balance between their studies and economic needs. We support them from the first mile of studying at the university through the last mile, fulfilling the goal of “all-round care for students’ learning process,” helping them to “fly high in academic life, be an eagle to fulfill their dreams.” The learning process includes life guidance for studying with ease, professional care with psychological guidance, guidance on improving students’ autonomous learning, and career guidance on improving students’ abilities. In 2021, 2,113 person-times of economically-disadvantaged students at NCUE received this guidance.
The statistics for the distribution of Yang–ying program rewards of NCUE in 2021 are as follows:

• Appendix 10.6.6B: Fundamentals for Yang–ying program rewards of the National Changhua University of Education

3. Services to support students with disabilities
A Resource Classroom has been set up in the Special Education Centre of NCUE.，In order to provide students with disabilities with more appropriate consulting and evaluation services and help them successfully complete their studies and improve their emotional, learning, social, and professional adaptation, the ‘Resource Classroom’ of NCUE is specially designed to arrange counselling during the learning process, and its work includes general, life, and academic counselling.

 
4. Support services for indigenous students
In order to effectively provide various types of assistance and services, such as life, schoolwork, and employment counselling for students from indigenous ethnic groups (hereinafter referred to as indigenous students), NCUE established the Indigenous Students Resource Centre in 2017, and organised the above service activities 19 times in 2021, and 529 students participated in them. The service description is as follows:

Website publication of information
Integration service of resources inside and outside the university: providing resources needed by indigenous students and integrating them on the website of the Indigenous Students Resource Centre. 
https://student.ncue.edu.tw/files/11-1017-2254-1.php?Lang=zh-tw

• Please refer to Annex 10.6.6C, Key Points on Setting up the Indigenous Students Resource Centre.

5. Services of student unions and associations

5.1 The Student Union has the right to send representatives to attend school meetings and make suggestions on university affairs
A student union organisation has been set up to implement the idea of student autonomy, cultivate democratic accomplishment, and promote the communication of opinions on campus and the equality of student associations. Its task is to manage students’ public affairs, participate in various activities on behalf of all members, plan and coordinate university-level activities internally, coordinate the fund usage and audit of the student union, and send representatives to participate in school meetings. The organisation has the right to make suggestions on university affairs, suggest issues that reflect the opinions of most students, protect students’ rights and interests, and arbitrate student affairs.

Website of the Student Union https://ncuesa.ncue.edu.tw/
Facebook fans page of the Student Union https://www.facebook.com/NCUESA

• Please refer to Annex 10.6.6D, Articles of the Association of the Student Union of National Changhua University of Education.

5.2 Student service associations provide social services
Student service associations in NCUE, such as the Rural Service Society, Mountainous Service Society, Education Promotion Service Society, Wangwang Society, Baisha Scout Society (Luofu Society), Tzu Chi Junior College Youth Society, Fishing Village Service Society, Bai Hai Yu Goodwill Ambassador Group, and Chong De Youth Society, not only routinely provide related social services on weekdays, but also hold social service activities, such as activities in mountainous areas, activities in rural areas, and education promotion activities every winter and summer vacation.
Students learn the importance of communication and interpersonal relationships by serving others. In 2021, 12 sessions of exchanges and interactions with elementary schools in the neighboring communities in the central region were conducted.

• Please refer to Annex 10.6.6E, Number of service association participants.