NCUE has been striving to provide free mental health support for students, faculty, and staff for a long time. In addition to setting up a first-level unit student psychological counselling centre, NCUE has also pioneered a community psychological counselling and potential development centre that serves the community members. We integrate the professional resources of the school’s Counseling and Consultation Department and establish referral and cooperative relations with community units (including hospitals, courts, social and political units). We also provide psychological counselling services for students, faculty, and staff, as well as community members, and practical training and supervision for professional psychological counsellors.

1. Student psychological counselling:

NCUE employs developmental, interventional, and circumstantial preventive counselling measures. We include systematic cooperation, as well as departmental/college consultation to implement three-level preventive counselling on campus. The preventive counselling at all levels is as follows:

1.1 Developmental counselling: Orientation counselling, life education counselling, gender equality education counselling, career counselling, study counselling, counselling for foreign students, stress adjustment, class counselling, college and departmental counselling, peer counselling, school companion tutoring, mental health promotion by instructors, etc.

1.1.1 New Student Class Counselling: In 2020, with the theme of ‘Creating a Happy and Hopeful University Life’, counselling sessions were held according to the time proposed by each class. Each session lasted two hours and the entire counselling programme lasted for two weeks. In this activity, a total of 28 new student classes underwent counselling. The completion rate was 100%, and the number of participants was 975 (accounting for 80% of the total number of new students).

1.1.2 International Student System Cooperation: In 2020, we recorded 102 cross-unit consultations on the topic of international, overseas, and terrestrial students.

1.1.3 Group consultation activities: A total of six group activities were held. The total number of participants was 40, and the number of participations was 267.

1.1.4 Career Guidance Series Activities: In 2020, a career lecture was held, with a total of 53 people participating.

1.1.5 Series of learning and guidance activities: In 2020, a learning and guidance lecture was held, with a total of 23 people participating.

1.1.6 International Student Counselling Series Activities: We held international student counselling activities in the form of lectures and workshops.

1.2 Interventional counselling work: individual counselling, psychological testing and interpretation, individual stress testing, high-care student tracking and case management, early warning student counselling and tracking care, mental health counselling, referral, and counselling mechanisms for disadvantaged students, etc.

1.2.1 Individual counselling interviews (including individual counselling, individual psychological test administration and interpretation): This semester starts from 1 August 2020 and ends on 31 January 2021 (six months),  with a total of 28 weeks. The actual number of weeks in class is 18 weeks. Within this period, the centre accepted 353 individuals for meetings and conducted 2,643 meetings.

1.2.2 Special case management: The ‘case management system’ will continue to be adopted. The number of special case services for new referrals and continuous students this semester, along with the statistics of the past five years, is as follows:

1.2.3 From the student transfer counselling and service notification system of the Ministry of Education, we accepted three cases. They have been handed over to the psychiatrist of each department responsible for assistance. In addition, 11 meetings were held in accordance with the school’s student transfer counselling and service methods and the school’s related operating procedures. According to the resolution of the evaluation meetings, one case was reported, and a chief counselor was authorized for the case. If any other student is withdrawing from school, a report shall be made.

1.2.4 Tracking Early Warning Student Counselling: Tracking 66 people and served 86 person-times.

1.3 Circumstantial counselling: Crisis management, psychiatric consultation, transfer counselling, high-care case follow-up counseling, report case handling.

The amount of counselling services is as follows:

2. Faculty and staff psychological consultation:

2.1 The school’s Community Psychological Counseling and Potential Development Center is responsible for providing employees with free mental health support. The Center and the personnel room handle the mental health service plan for the school’s faculty and staff together and assist in the organization and construction of secondary prevention work for the mental health of the staff. Free psychological consultations, groups, speeches, and other resources can promote the knowledge of the people in the organization to improve their mental health, helping them focus on their duties during working hours and thus improving work efficiency. In 2020, this programme provided 166 psychological counselling services, and a total of 16 colleagues sought assistance.

2.2 Professional psychological counselling service:

2.2.1 Individual psychological consultation

2.2.2 Marriage and family consultation

2.2.3 Game and therapy

2.2.4 Group psychological consultation

2.2.5 Psychological assessment

2.2.6 Professional counselor supervision

2.2.7 Referral

2.2.8 Parental counselling, internet addiction parental counselling

Attached information:

See Annex 3.3.5 We provide free mental health support for students, faculty, and staff.

   SDG3.3.4 Free sexual health care for students

SDG3.3.6 Smoke-free policy