NCUE's faculty and staff are busy with teaching, research, service, and various academic or administrative tasks, bearing heavy physical and mental stress. However, only by maintaining physical and mental health can we make sustainable contributions to the school's development. To ensure the physical health of every colleague, in addition to subsidizing health check-up fees and reminding regular health examinations, NCUE has implemented a psychological health service program for faculty and staff to further promote their mental health. We hope to enhance awareness of stress tolerance and adaptation through self-assessment tools and psychological counseling services, thereby improving mental health and work adaptation abilities.

1. Preventive Measures

(1) Planning Employee Mental Feast Lectures: Content covers self-exploration, self-growth, emotional management, stress relief, communication skills, interpersonal relationships, marital communication, parenting education, leadership skills, career planning, lifelong learning, life education, conflict management, team building, etc.

(2) Emotional and Stress Self-Assessment Tools: Emotional and physical symptoms are important indicators of current stress adaptation. NCUE provide the "Taiwan Depression Scale" to increase opportunities for faculty and staff to self-assess, understand their current emotional and adaptive status, and adjust or handle troubles and stress based on the results.

2. Employee Assistance Measures(EPA) - Psychological Counseling Services:

NCUE Provides faculty and staff with 12 free counseling sessions annually at our school's Community Psychological Counseling and Potential Development Center. They can contact the center directly, and professional psychologists will provide services with absolute confidentiality of personal data. This service is free of charge, with all costs covered by the school. Regarding faculty and staff psychological counseling in 2022:

(1) NCUE organizes an annual psychological health assistance program for faculty and staff - psychological counseling service activities, and designs feedback forms to understand applicants' suggestions as an important basis for improvement or continuation.

(2) NCUE's Community Psychological Counseling and Potential Development Center is responsible for providing free psychological health support to employees, working with the Personnel Office to organize internal psychological health service programs for faculty and staff, assisting the organization in constructing secondary prevention work for employee mental health. Through free psychological counseling, group activities, and lectures, we promote psychological health knowledge among organizational members to enhance mental health, enabling them to focus on work during working hours, thereby improving work efficiency. In 2022, there were 16 EAP activities with a total of 134 participants; the program provided psychological counseling services to 94 individuals, with 14 colleagues seeking assistance, as shown in Table 1.

Table 1: Statistics of Free Psychological Counseling Services Provided to Employees in the Past Three Years

(3) NCUE Organized free capacity-building series activities for advisors, including aroma stone making and forest therapy intellectual tours, allowing faculty to achieve physical and mental relaxation. When caring for students, they can transmit warmth and become a protective umbrella for students, increasing their own positive energy and promoting the upgrade of our school's advisor counseling abilities and professional knowledge, as shown in Figure 1.

Figure 1: Advisor Capacity Building Activity - Forest Therapy Intellectual Tour

3. The "Changhua Normal University Community Psychological Counseling Center" was approved by the Changhua County Health Bureau on July 28, 2021, as an institution to provide remote psychological counseling services.

4. NCUE Community Psychological Counseling and Potential Development Center offers paid psychological health support to community members and faculty/staff. Fees vary depending on the case situation and counseling service method; individual psychological counseling for 50 minutes costs NTD$1,800; marriage and family counseling for 90 minutes costs NTD$3,000.

(1) Service Items:

(a) Promoting community mental health and potential development.

(b) Providing psychological counseling services to community members.

(c) Organizing related professional seminars and training.

(d) Providing practical training and supervision for professional psychological counselors.

(e) Conducting related research.

(2) Professional Psychological Counseling Services:

(a) Individual psychological counseling.

(b) Marriage and family counseling.

(c) Game therapy.

(d) Group psychological counseling.

(e) Psychological assessment.

(f) Professional counselor supervision.

(g) Referral.

(h) Parenting counseling, internet addiction parent consultation.

Appendix:

(1) Changhua Normal University Faculty and Staff Counseling Program: https://humanweb.ncue.edu.tw/p/426-1021-21.php?Lang=zh-tw

(2) Campus Mental Health Promotion Plan - Advisor Capacity Building Activities: https://stuaffweb.ncue.edu.tw/p/412-1039-3188.php

(3) National Changhua Normal University Faculty and Staff Psychological Health Service Program: https://sdg.ncue.edu.tw/var/file/32/1032/img/321/706855176.pdf