In order to help students with disabilities adapt to school life, NCUE provides support services in terms of schoolwork, life, and schooling system transition counselling.

1. Schoolwork support services

(1) Individual remedial teaching (difficult subjects).

The Resource Classroom aims to help students with disabilities with difficult subjects, such as psychology and educational tests, English, and statistics. NCUE arranges individual tutors for students to help them with their progress.

(2) Examination service measures (explaining highlighted contents, reviews of specific questions, etc.)

The Resource Classroom has designed a ‘Special Examination Service Form’ to meet the needs of teachers and students and provide appropriate assistance according to the different types and degrees of students’ disabilities.

(3) Work-study students and volunteers assist with learning (text-to-speech, audio recording, explaining highlighted contents, note taking, etc.)

The Resource Classroom arranges regular shifts of work-study students and volunteers to assist students with disabilities with text-to-speech, audio recording, note taking, and explaining highlighted contents. At the same time, specific work-study students are arranged to assist students with disabilities with searching for information, etc.

(4) Textbook conversion

The Resource Classroom helps with converting textbooks into braille or enlarged fonts, and convert written materials into electronic files.

(5) Provide assistantive equipments for borrowing

(6) Application for special education award scholarships (provided by the Academic Affairs Office), and application for scholarships from off-campus units

2. Life support services

(1) Orientation and Mobility training

In order to help students with severe or total blindness familiarize themselves with the campus environment as soon as possible, Taiwan Foundation for the Blind is frequently invited to assist with orientation and mobility training.

(2) Organize extracurricular activities and fellowship

To help students in special education become acquainted with, understand, and support each other, the Resource Classroom organises activities such as dinners, off-campus visits, and alumni experience sharing in public office examinations or teacher enrolment examinations for students at the beginning and end of each semester.

(3) Hold student forums

In order to understand students’ learning efficiency in the classroom and effectively assist with it, the Resource Classroom regularly holds symposiums between counseling teachers and students to enable them to exchange views and to provide timely assistance.

(4) Psychological counselling (individual counselling, growth group)

In view of the personal troubles faced by students with disabilities, the Resource Classroom helps students refer to the Student Psychological Consulting and Counselling Center of NCUE for individual consultation and participation in growth groups.

(5) Arrange accommodation and transportation on campus

(6) Improve accessible environment on campus

3. Support services concerning transition counseling

The participating individuals for various services offered at NCUE’s resource room are detailed in Table 1, and the participation in support services are detailed in Table 2. For additional information, (please refer to the resource room activities webpage at https://ncue7232105.wixsite.com/ncue/blank-7; snippets from these activities are as shown in Figures 1-4):

(1) Student transition notification services：The Resource CLassroom also offer students comprehensive and ongoing transition counseling and services, incorporating individualized special education plans to assist students in achieving their transition goals, which may include independent living, social adaptation, participation, further education, or employment.

(2) Graduate transition notification and tracking services：The Resource Classroom is committed to provide transition services for students with disabilities after graduation, tailoring our support to meet each student's individual needs by linking them to resources related to further education, transfer to other institutions, employment, vocational training, and homecare.

Table 1: Number of participants in various support services in 2023

Table 2: Statistics of support services by the Resource Classroom in 2023 for students with disabilities

4. Activities related to the guidance services provided by the Resource Classroom are announced to all students with disabilities on a Facebook group, and students are encouraged to participate actively, as shown in Figure 5.

Figure 5. Facebook group for Resource Room counseling activity announcements

The Special Education Center of NCUE provides special education consultation services, organizes special education knowledge training, conducts on-site visits for higher education special education, performs special education identification for higher education institutions, and publishes special education materials to support schools in our guidance area and community members.

(1) In 2023, we organized 22 special education professional knowledge activities, including 6 basic knowledge training sessions, 13 advanced knowledge training sessions, 1 advanced course, and 2 theme-based case studies.

(2) Through our consultation hotline service, we address issues related to teachers’ instructions, parental guidance, and student counseling. We also conduct on-site visits to schools in our guidance area to understand their implementation of special education work.

(3) We regularly publish special education materials to assist in the professional growth of special education teachers and related staff. We also plan and organize transition coordination meetings for students with disabilities in higher education institutions to actively understand the current situation, limitations, and resource needs of each school in conducting transition guidance activities.

(4) In 2023, we completed 84 special education consultation services, conducted 4 on-site guidance visits, published 2 issues of the Special Education Garden journal, and organized 1 special education work review meeting for our guidance area and 1 transition coordination meeting for students with disabilities in higher education institutions.

(5) In response to the continuous increase in the number of students with emotional and behavioral disorders and autism in higher education institutions over the past five years, and considering the characteristics of Changhua, Yunlin, and Nantou regions where special education resources are unevenly distributed and scarce, we aim to develop a support system for students with emotional disorders and those who are on the autism spectrum. This system will assist counselors in our jurisdiction by providing four aspects of service: forming a support network through professional learning exchange communities, integrating and connecting resources within schools, providing on-site guidance for difficult cases, and offering immediate consultation services. To meet the needs of these two types of disabilities, we invite experienced counselors from our guidance area, psychiatrists from the medical field, and professors specializing in special education to form a consulting committee. This team provides strong support and assistance when counselors need it, offering different services based on the needs of individual cases. In 2023, we planned 2 special education knowledge training sessions, 3 professional exchange community activities, 2 special education promotion events for emotional disorders and autism, 12 telephone consultation services, 2 on-site guidance sessions for difficult cases, and 4 empowerment seminars.