SDG 8.2.8 Employment practice appeal process
In order to protect the rights and interests of the faculty and staff, NCUE provides relevant grievance procedure. The following explains the relevant complaint channels for teachers, staff, and contracted personnel of NCUE and their provisions according to different identities and protection contents, as shown in Table 1.
Table 1. Complaint Related Regulations
Identities |
Grievance procedure and requirements |
Teacher |
1. Article 42 of the ‘Teachers’ Act’ stipulates that ‘A teacher who considers that some measure taken by an educational institution or by the Competent Authority that the teacher has personally been subject to is illegal or inappropriate, and that it constitutes a violation of their rights and interests, may lodge an appeal, and a further appeal, with a Teacher Appeal Review Committee at each level.’ 2. NCUE has formulated the ‘Key Points on the Organization and Evaluation of the Teachers' Appeal Review Committee of National Changhua University of Education’, and the Teachers' Appeal Review Committee was set up to protect teachers' rights to appeal. |
Civil servant |
According to the ‘Civil Service Protection Act’, the ‘Rules for the Review of Security Events by the Public Servants’ Protection and Training Committee’, and other regulations, NCUE provides the right to appeal about the protection of public servants' rights and interests, such as their identity, official rank, salary, working conditions, and management measures. |
Personnel employed by the university endowment fund |
1. In accordance with Article 13 of the 'Regulations for Implementing Labor-Management Meetings' by the Ministry of Labor, NCUE guarantees the rights and interests of university endowment fund personnel as follows: (1) Coordination of labor-management relations and promotion of cooperation. (2) Improvement of working conditions. (3) Planning of labor welfare. (4) Enhancement of work efficiency. (5) Selection and dismissal of labor-management representatives. (6) Operation of labor-management meetings. (7) Other discussion matters. 2. University endowment fund employees can file a complaint or apply for mediation with the local labor bureau under the 'Act for Settlement of Labor-Management Disputes.' Additionally, they can engage in discussions with the university management and address concerns during labor-management meetings, held quarterly, to protect their rights and interests. 3. In order to protect workers' rights and interests, establish workers' complaint channels, and promote campus harmony, NCUE has formulated the ‘Key Points on the Organization and Evaluation of the Workers' Appeal Review Committee of National Changhua University of Education’. |
All faculty and staff members |
NCUE has formulated the ‘Key Points on Handling Complaints of Workplace Bullying by Faculty and Staff in National Changhua University of Education’, hoping to establish a healthy and friendly workplace environment free from bullying. |
Links to related regulations
1. Link to the ‘Teachers’ Act’:
https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=H0020040
2. Link to the ‘Key Points on the Organization and Evaluation of the Teachers' Appeal Review Committee of National Changhua University of Education’:
https://personnelweb.ncue.edu.tw/var/file/1/1001/img/861/302445154.docx
3. Link to the ‘Civil Service Protection Act’:
https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=S0120001
4. Link to the ‘Rules for the Review of Security Event by the Public Servants’ Protection and Training Committee’:
https://law.moj.gov.tw/LawClass/LawAll.aspx?PCode=S0010013
5. Link to the ‘Act for Settlement of Labor-Management Disputes’:
https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=N0020007
6. Link to the ‘Organization and Key Evaluation Points for the NCUE’s Staff Appeal and Appraisal Committee’:
https://personnelweb.ncue.edu.tw/var/file/1/1001/img/881/202354694.pdf
7. Link to the ‘Key Points for the Handling of Complaints by NCUE’s Faculty and Staff regarding Workplace Bullying’:
https://personnelweb.ncue.edu.tw/var/file/1/1001/img/881/353929796.pdf