NCUE has provided guidance, consultation, or peer support programmes to support students, faculty, and staff from disadvantaged groups, as described below.

1. Assistance programs offered to faculty members and staff:

NCUE has established its “Faculty and Staff Mental Health Service Program (please see Annex 10.6.6A)”, which offer psychological counseling and physical health services.

(1)NCUE conducts annual psychological counseling service activities which are a part of the assistance programs to protect the mental health of faculty members and staff. A feedback form is designed to collect the opinions of the applicants, which serves as a basis to decide how to improve and whether to conduct the activities again.

(2)NCUE allocated a special fund of NT$200,000 for the psychological counseling services provided in 2022, which served 94 person-times, helping a total of 14 employees.

Annex 10.6.6A - Faculty and Staff Mental Health Service Program, National Changhua University of Education (Website: https://reurl.cc/9RLQyx).

2. Services to support economically-disadvantaged students:

To help students study without worry, a plan to “replace part-time work with studying” was designed to guide economically-disadvantaged students so that they can strike a balance between their studies and economic needs. We support them from the first mile of studying at the university through the last mile, fulfilling the goal of “all-round care for students’ learning process,” and helping them to “fly high in academic life, be an eagle to fulfill their dreams.” The learning process includes life guidance for studying with ease, professional care with psychological guidance, guidance on improving students’ autonomous learning, and career guidance on improving students’ abilities. Table 1 presents the status of the distribution of the recipients of 2022 The Soaring Eagles Program and the number of students who received the aid. The number of economically disadvantaged students who received counseling has reached 2,488 individuals.

Table 1: The statistics for the distribution of Soaring Eagles program

rewards of NCUE in 2022 are as follows:

Annex 10.6.6B - Fundamentals for The Soaring Eagles program rewards of the National Changhua University of Education.

3. Services to support students with disabilities:

A Resource Classroom has been set up in the Special Education Centre of NCUE. In order to provide students with disabilities with more appropriate consulting and evaluation services, to help them successfully complete their studies, and to improve their emotional, learning, social, and professional adaptation, the “Resource Classroom” of NCUE is specially designed to arrange counselling during the learning process. The Resource Classroom is responsible to provide general, life, and academic counselling. The onsite services available at NCUE’s resource room are detailed in Table 2, with the number of individuals receiving various services illustrated in Table 3 (Please see https://ncue7232105.wixsite.com/ncue/blank-4):

Table 2. Statistics for the number of individuals using services available at the resource room

Table 3. Statistics for the number of individuals served through the resource items

4. Support services for indigenous students:

In order to effectively provide various types of assistance and services, such as life, schoolwork, and employment counselling for students from indigenous ethnic groups (hereinafter referred to as indigenous students), NCUE established the Indigenous Students Resource Centre in 2017, and organized the above service activities 15 times in 2022,in which708 students participated. The list of services and number of students served are as shown in Table 4. Snippets from various visits and activities are as shown in Figures 1-4, please see:

https://student.ncue.edu.tw/files/11-1017-2282-1.php?Lang=zh-tw.

In addition, NCUE also offers relevant resources tailored to the needs of indigenous students. These resources have been pooled with both on-campus and external resources as components of our comprehensive services. Relevant information is available on our Indigenous Resource Center’s website, as shown in Figure 5, please see:

https://student.ncue.edu.tw/files/11-1017-2254-1.php?Lang=zh-tw.

Table 4. Statistics on activities for indigenous students and number of students served

Please refer to Annex 10.6.6C, Key Points on Setting up the Indigenous Students Resource Centre.

5. Services of student unions and associations:

(1)The Student Union has the right to send representatives to attend school meetings and make suggestions on university affairs.

A student union organisation has been set up to implement the idea of student autonomy, to cultivate democratic accomplishment, and to promote the communication of opinions on campus and the equality of student associations. NCUE’s Students’ Union website and Facebook fan page are as shown in Figures 6-7. Its task is to manage students’ public affairs, to participate in various activities on behalf of all members, to plan and coordinate university-level activities internally, coordinate the fund usage and auditing of the student union, and sending representatives to participate in school meetings. The organisation has the right to make suggestions on university affairs, suggest issues that reflect the opinions of most students, protect students’ rights and interests, and arbitrate student affairs.

Please refer to Annex 10.6.6D, Articles of the Association of the Student Union of National Changhua University of Education.

(2)Student service associations provide social services:

Student service associations in NCUE, such as the Rural Service Society, Mountainous Service Society, Education Promotion Service Society, Wangwang Society, Baisha Scout Society (Luofu Society), Tzu Chi Junior College Youth Society, Fishing Village Service Society, Bai Hai Yu Goodwill Ambassador Group, and Chong De Youth Society, not only routinely provide related social services on weekdays, but also hold social service activities, such as activities in mountainous areas, activities in rural areas, and education promotion activities every winter and summer vacation.

Students learn the importance of communication and interpersonal relationships by serving others. In 2022, 14 sessions of exchanges and interactions with elementary schools in the neighboring communities in the central region were conducted, and snippets of these activities are shown in Figures 8-9.

Please refer to Annex 10.6.6E, Number of service association participants.