1. To actively promote mental health at the campus, NCUE integrates physical and mental health values​into the school curriculum for teachers and students, as well as everyday life through three main aspects: “providing general education courses”, “organizing topic-related activities”, and “training of relevant personnel to strengthen professional knowledge”, so as to jointly create a warm, caring, and healthy environment at the campus as shown in Table 1:

Table 1. Description of the three major aspects, strategies,

and achievements related to the mental health plan

Notes:

(1)General education courses: The main subjects are freshman students, the seed for life education teachers from each department provide lectures, while the department heads provide career-related courses, and a counseling psychologist will join the class twice in a semester, providing life lectures and counseling on students’ mental health, so as to effectively help students to discover themselves, face challenges, and find help. There were a total of 626 participants in the second semester of the 2021 academic year, and 677 participants in the first semester of 2022 academic year as shown in Figure 1.

(2)Organizing topic-related activities: To improve the mental health of teachers and students, we arranged various stress and emotional adjustments, life education workshops, cognitive psychology courses, suicide prevention training, special case treatments, etc. A total of 39 sessions were held to strengthen the students’ psychological resilience. Meanwhile, the physician consulting services were arranged to improve crisis prevention, set up a protective safety net, and actively provide teachers and students with a professional, secure, and safe campus environment as shown in Figure 2.

(3)Training of relevant personnel to strengthen professional knowledge.

(a)The subjects of group supervision are NCUE’s professional assistants, enabling them to understand relevant professional knowledge. The satisfaction level reached 4.55 for the consulting services in the second semester of 2021 academic year, while the satisfaction level in the first semester of 2022 academic year was 4.59, indicating that the services of the professional assistants meet the needs of students.

(b)Individual supervision is conducted based on individual learning needs, hiring senior counseling psychologists with similar professional counseling orientation on individual cases, improving the knowledge and skills in various tasks, as well as timely correcting blind spots to ensure the effectiveness of professional services. The satisfaction level reached 4.55 for the consulting services in the second semester of 2021 academic year, while the satisfaction level in the first semester of 2022 academic year was 4.59, indicating that the students are satisfied with the individual consulting services provided.

(c)Organize a series of activities on teaching skills, including incense stone DIY, an intellectual journey of forest healing, etc, enabling teachers on proper relaxation – physical, mental, and spiritual. When providing care for students, they can convey warmth protect the students, and increase positive energy to promote tutoring skills and professional knowledge as shown in Figure 3.

2. NCUE has been striving to provide free mental health support for students, faculty, and staff for a long time. In addition to setting up a first-level unit student psychological counseling center, NCUE has also pioneered a community psychological counseling and potential development center that serves the community members. We integrate the professional resources of the school’s Counseling and Consultation Department and establish referral and cooperative relations with community units (including hospitals, courts, and social and political units). We also provide psychological counseling services for students, faculty, and staff, as well as community members, and practical training and supervision for professional psychological counselors.

(1)Student psychological counseling:

NCUE employs developmental, interventional, and circumstantial preventive counseling measures. We include systematic cooperation, as well as departmental/college consultation to implement three-level preventive counseling on campus. The preventive counseling at all levels is as follows:

(a)Developmental counseling: Orientation counseling, life education counseling, gender equality education counseling, career counseling, study counseling, counseling for foreign students, stress adjustment, class counseling, college and departmental counseling, peer counseling, suicide prevention, mental health promotion by instructors, etc.

i. New Student Class Counselling: Due to the epidemic prevention policy enacted in 2022, students had much less time to interact with other people before and after the start of the semester, which also affected their chances to build peer relationships. Therefore, in the new semester, the counseling program designed for freshmen focuses on responding to interpersonal interactions and conflicts, helping them to understand the situations and dilemmas involved. Through interesting activities, students are engaged in conflict scenarios and learn strategies for dealing with conflicts. Each session takes two hours, and the program lasts two weeks. A total of 27 freshmen classes have joined the program, and 96% of the classes completed the training. A total of 589 students participated, with a satisfaction score of 4.3.

ii. International Student System Cooperation: In 2022, we recorded 98 cross-unit consultations on the topic of international, overseas, and terrestrial students. As shown in Table 2, Figures 4-5.

Table 2. List of international student system cooperative activities

iii. Group consultation activities: A total of 5 group activities were held. The total number of participants was 25, the number of participants was 157, and the satisfaction score was 4.12, as shown in Table 3.

Table 3. List of group consultation activities

iv. Career Guidance Series Activities: In 2022, a career lecture was held, with a total of 29 people participating; in the 2022 academic year, the consulting psychologist Wen-Ling Nian was invited to give a lecture on Insights into Human Behavior in the Workplace from Korean Dramas – Adulthood. 29 people participated, and the satisfaction score was 4.36, as shown in Figure 6.

v. Series of learning and guidance activities：In the first semester of the 2022 academic year, there were 2 study counseling lectures. For the first lecture, the consulting psychologist Kai-Cheng Yang was invited to give a lecture on Full Learning Experience – Top Newcomer at the Workplace, with a total of 10 participants, and a satisfaction level of 4.7. For the second lecture, the counseling psychologist Chih-Yi Wang was invited to give a lecture on: Is My Life a Dream? Overcome Obstacles on the Road to Study and Career. There were a total of 73 participants, with a satisfaction level of 4.54, as shown in Figure 7.

vi. International Student Counselling Series Activities: We held international student counseling activities in the form of lectures and workshops.

(b)Interventional counseling work: individual counseling, psychological testing and interpretation, individual stress testing, high-care student tracking and case management, early warning student counseling and tracking care, mental health counseling, referral, and counseling mechanisms for disadvantaged students, etc.

i. Individual counseling interviews (including individual counseling, individual psychological test administration, and interpretation): This semester starts from 1 August 2022 and ends on 31 January 2023 (six months), with a total of 28 weeks. The actual number of weeks in class is 18 weeks. Within this period, the center accepted 364 individuals for meetings and conducted 2,333 meetings. The following are statistics on the people who applied for individual counseling at the center from the 2015 academic year to the first semester of the 2022 academic year: (Unit: people/person-time) As shown in Table 4.

Table 4. Statistics of the number of people interviewed for individual consultations

ii. Special case management: The ‘case management system’ will continue to be adopted. The case management system aims to provide comprehensive help to students with special conditions reported by teachers, instructors, classmates, military instructors, or fellow students. The students will receive help in dealing with crises or difficulties in adaptation. Resource integration and the use of counseling and medication will help the student’s life quickly return to normal. The number of special case services for new referrals and continuous students this semester, along with the statistics of the past 8 years, is as follows:

Table 5. Services for special cases in the past 8 years

iii. From the student transfer counseling and service notification system of the Ministry of Education, we accepted 6 cases. They have been handed over to the psychiatrist of each department responsible for assistance. In addition, 9 meetings were held in accordance with the school’s student transfer counseling and service methods and the school’s related operating procedures. Meetings were held on every Wednesday.

iv. Tracking Early Warning Student Counselling:

With the help of the NCUE’s early warning system for academic affairs, we take the initiative in tracking and caring for students through phone calls, letters, and interviews; we evaluate their adaptation to their studies, assist in the preliminary identification of problems, and offer advice. If the students are assessed to have other needs, they will be invited to the counseling center for individual counseling, while teachers, psychologists in various departments, and the staff of the International Office will be invited to cooperate systematically in a timely manner to help students get back on track as soon as possible. In 2022, situations involving 13 people were tracked, and 36 person times were served.

(c)Circumstantial counseling: Crisis management, psychiatric consultation, transfer counseling, high-care case follow-up counseling, report case handling. In 2022, the center provided psychiatric consultation to 10 person-times, offered transition guidance to 11 person-times, transition guidance to 5 cases, with 2 cases closed, and tracked and guided 285 person-times of high-care cases.

(2)Faculty and staff psychological consultation:

(a)NCUE conducts psychological counseling service activities every year as part of its assistance programs aimed at protecting the mental health of faculty members and staff. A feedback form is designed to collect the opinions of applicants, which serves as a basis for deciding how to improve and whether to hold the activities again.

(b)The school’s Community Psychological Counseling and Potential Development Center is responsible for providing employees with free mental health support. The Center and the personnel room handle the mental health service plan for the school’s faculty and staff together and assist in the organization and construction of secondary prevention work for the mental health of the staff. Free psychological consultations, groups, speeches, and other resources can promote the knowledge of the people in the organization to improve their mental health, helping them focus on their duties during working hours and thus improving work efficiency. In 2022, this program provided 94 psychological counseling services, and a total of 14 colleagues sought assistance. As shown in Table 6.

Table 6. The school has provided psychological counseling services in the past three years

(c)Professional psychological counseling service:

i. Individual psychological consultation.

ii. Marriage and family consultation.

iii. Game and therapy.

iv. Group psychological consultation.

v. Psychological assessment.

vi. Professional counselor supervision.

vii. Referral.

viii. Parental counseling, internet addiction parental counseling.

Attached information:

Campus Mental Health Promotion Plan – Tutoring Skills Improvement Activities: https://stuaff01.ncue.edu.tw/files/15-1020-19757,c3188-1.php?Lang=zh-tw

NCUE has formulated the National Changhua University of Education Faculty and Staff Mental Health Service Plan to provide faculty and staff with self-testing tools for emotional and physical responses, stress adaptation, and psychological consultation services: https://personnel.ncue.edu.tw/files/11-1006-2514.php?Lang=zh-tw