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SDG 8.2.8 Employment practice appeal process

In order to protect the rights and interests of the faculty and staff, NCUE provides relevant complaint channels. The following explains the relevant complaint channels for teachers, staff, and contracted personnel of NCUE and their provisions according to different identities and protection contents, as shown in Table 1.

Table 1. Complaint Related Regulations

Identity category

Complaint channels and requirements

Teachers

1. Article 42 of the ‘Teachers’ Act’ stipulates that ‘A teacher who considers that some measure taken by an educational institution or by the competent authority that the teacher has personally been subject to is illegal or inappropriate, and that it constitutes a violation of their rights and interests, may lodge an appeal, and a further appeal, with a teacher grievance review committee at each level.’

2. NCUE has formulated the ‘Key Points on the Organisation and Evaluation of the Teachers' Appeal Review Committee of National Changhua University of Education’, and the Teachers' Appeal Review Committee was set up to protect teachers' rights to appeal.

Civil servants

According to the ‘Civil Service Protection Act’ and the ‘Rules for the Review of Security Events by the Public Servants’ Protection and Training Committee’, NCUE provides the right to appeal about the protection of public servants' rights and interests, such as their identity, official rank, salary, working conditions, and management measures.

Personnel employed by the university endowment fund

1. In accordance with the rules for the procedures of the labour-management meetings described in Article 13 of the ‘Regulations for Implementing Labour-Management Meetings’ promulgated by the Ministry of Labour, NCUE guarantees the rights and interests of personnel employed by the university endowment fund as follows: (1)Matters concerning the coordination of labour-management relations and the promotion of labour-management cooperation. (2)Matters concerning working conditions. (3)Matters concerning the planning of labour welfare. (4)Matters concerning improving work efficiency. (5)Selection and dismissal of representatives of labour-management meetings and other related matters. (6)Operation of labour-management meetings. (7)Other matters for discussion.

2. In addition to filing a complaint or applying for mediation with the local labour bureau in accordance with the ‘Act for Settlement of Labour-Management Disputes’, personnel employed by the university endowment fund can also have discussions with the management (the university) and improve matters through a labour-management meeting (held once every three months) to protect their rights and interests.

3. In order to protect workers' rights and interests, establish workers' complaint channels, and promote campus harmony, NCUE has formulated the ‘Key Points on the Organisation and Evaluation of the Workers' Appeal Review Committee of National Changhua University of Education’.

All faculty and staff members

NCUE has formulated the ‘Key Points on Handling Complaints of Workplace Bullying by Faculty and Staff in National Changhua University of Education’, hoping to establish a healthy and friendly workplace environment free from bullying.

Links to related regulations:

Link to the ‘Teachers’ Act’: https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=H0020040

Link to the ‘Key Points on the Organisation and Evaluation of the Teachers' Appeal Review Committee of National Changhua University of Education’: https://personnel.ncue.edu.tw/ezfiles/6/1006/img/861/194007954.pdf

Link to the ‘Civil Service Protection Act’: https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=S0120001

Link to the ‘Rules for the Review of Security Event by the Public Servants’ Protection and Training Committee’: https://law.moj.gov.tw/LawClass/LawAll.aspx?PCode=S0010013

Link to the ‘Act for Settlement of Labour-Management Disputes’: https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=N0020007

Link to the ‘Key Points on the Organisation and Evaluation of the Workers' Appeal Review Committee of National Changhua University of Education’: https://personnel.ncue.edu.tw/ezfiles/6/1006/img/881/202354694.pdf

Link to the ‘Key Points on Handling Complaints of Workplace Bullying by Faculty and Staff in National Changhua University of Education’: https://personnel.ncue.edu.tw/ezfiles/6/1006/img/881/353929796.pdf

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